Shipping Policy

Shipping Information

We are committed to delivering your order quickly and efficiently. Please review our shipping policy below.

Processing Time

Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Times

United States:

Standard Shipping: 5-10 business days
Expedited Shipping: 3-5 business days (where available)

International Shipping (EU/UK):

Standard International: 10-20 business days
Express International: 5-10 business days (where available)

Please note: Delivery times are estimates and may vary based on your location, customs processing, and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method. We occasionally offer free shipping promotions—check our homepage for current offers.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package using the carrier's website or visit our Track Order page.

International Orders

International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping costs and are the buyer's responsibility.

Shipping Restrictions

We currently ship to the United States, European Union, and United Kingdom. Some products may have shipping restrictions based on local regulations.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at hammerwood1220@gmail.com with your order number and photos (if damaged). We will work with the carrier to resolve the issue.

Address Changes

Please ensure your shipping address is correct before completing your order. Once an order has shipped, we cannot modify the delivery address. Contact us immediately if you need to make changes before shipment.